Terms and conditions

All prices are in Euro and including danish vat of 25%, unless otherwise stated.

Piia May webshop accepts payment by Dankort/Visa, Maestro (3D), Visa, American Express, Mastercard, Visa, JCB. Payment will be debited and cleared from your account, on dispatch of the goods. Piia May webshop encrypts all information with SSL (Secure Socket Layer) which means, that unauthorized persons will not be able to read your account number or other information during transaction trough PBS. We reserve the right to have the total amount of the order paid by bank transfeer to Sydbank, Denmark. The order will be shipped upon receipt of payment.

Delivery charges:
9 Euro - FREE DELIVERY above 99 Euros of purchase.
Delivery out of Denmark with UPS / GLS. Delivery in Denmark with GLS - FREE

Piia May webshop will deliver to you within 1-5 weekdays. We take the liberty of sold out goods and delayed delivery time from our suppliers.

Defect Items:
As a customer you have the right to return items with manufacturing defect. Items will be accepted if the goods are sold and delivered with defects that appears, within a period of 2 years. The defect items must be due to material or manufacturing defects.

Cancellation and returns:
We offer you 33 days to regret your purchase. If you regret your purchase in full, we will return the amount of the goods and delivery cost. We do not pay the return freight.

Any dispute between Piia May webshop and the customer is subject to Danish law.

Return of goods:
Items must be returned to the following address:

Piia May Nesgaard ApS
Lemnosvej 5
2300 København S
CVR: 31718724

Please be noted we do not accept parcels returned by cash on delivery (COD).

On returning defect items please state clearly the reason, this will enhance the process. The parcel must contain a copy of the invoice/order confirmation. Please always send your package return as a track and trace delivery. Tracking will then be possible and waives any doubt that the parcel has been received by Piia May.

How to submit a complaint

Did we not live up to your expectations? If so, please contact Piia May webshop first, and we will do everything we can to resolve your issue.

A complaint about a product or service purchased from us can be submitted to the Competition and Consumer Authority .

Please Submit your complaint here - http://ec.europa.eu/odr . When submitting your complaint, please enter our email address: shop@piiamay.com
Privat policy:
The company understands and respects the importance of privacy on the Internet. The company will not pass customer / user information to third parties unless it is necessary to complete a transaction. The company will not sell your name, address, e-mail address, credit card or personal information to any third party without your prior permission.